Renue.eco (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through compliance with this privacy policy. This document explains how we collect, use, and share your personal information.

Information Collected

We collect information about you in the following ways:

1. Information You Provide to Us

We collect and store personal information you provide directly as part of registration, subscription to a newsletter, inquiries, purchases, or other interactions. This includes:

  • Nickname or pseudonym
  • Full name and photo
  • Contact information (e.g., phone number, address, email)
  • Payment information
  • Information about your device (e.g., IP address)
  • Location information
  • Activity and preferences within our website and services

When you make a purchase or attempt to make a purchase through Renue.eco, we collect:

  • Name, billing and shipping addresses
  • Payment details
  • Email address and phone number

If you register as a seller, we may also collect business-related information, such as:

  • Work contact details
  • Intellectual property rights
  • Brand name
  • Tax number
  • Chamber of commerce number
  • Business address
  • Website
  • Sustainability certifications

2. Information We Receive from Others

We may receive additional information about you from third-party sources, such as:

  • Payment processors
  • Shipping and delivery services

We combine this information with data you provide directly.

3. Information Automatically Collected

When you visit Renue.eco, we automatically collect data about your device and interactions, including:

  • Browser type, IP address, time zone, language
  • Cookies and related tracking technologies
  • Pages viewed, products clicked, and referring sources

We use technologies like:

  • Cookies: Small files stored on your device to enhance your experience.
  • Web Beacons: Digital images to track site usage, marketing performance, and email engagement.

This information helps us:

  • Provide personalized content and recommendations
  • Understand and improve user experience
  • Tailor advertising to your interests
  • Monitor communication effectiveness

Use of Personal Information

We use your personal information for:

  • Operating, maintaining, and improving our site and services
  • Processing transactions and delivering products
  • Responding to inquiries and providing customer support
  • Sending order confirmations, invoices, updates, and security alerts
  • Sharing promotions, updates, and product news
  • Improving sellers’ sales platforms and user interactions

Sharing of Personal Information

We share your personal information under the following conditions:

  • With Your Consent: For example, to share information with brands for marketing purposes.
  • Business Transactions: During a sale, merger, or acquisition of our business.
  • Legal Compliance: To comply with laws or lawful requests.
  • Service Providers: With third parties who work on our behalf.
  • Performance Insights: Aggregated data shared with sellers to improve sales and operations.

Advertising

  • For Buyers: Personalized advertisements to enhance your shopping experience and save time.
  • For Sellers: Sharing product details and promoting stores to reach broader audiences via emails, social media, and other platforms.

Information Choices and Changes

  • You can unsubscribe from marketing emails using the link in our emails.
  • To update personal information or modify data-sharing preferences, contact us at info@renue.eco.
  • Adjust browser settings to block cookies, though this may affect site functionality.

Security of Your Personal Information

We prioritize protecting your personal data but acknowledge that no system is completely secure.

Errors and Updates

We may correct errors, inaccuracies, or omissions on our site at any time, including pricing or product descriptions.

Changes to This Privacy Policy

Renue.eco may update this policy from time to time. Changes will be noted with an updated “Last Updated” date.

Contact Information

For questions or feedback, please contact us at: